Frequently Asked Questions
Everything you need to know about shopping with Rove.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your order sooner.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
Do you ship internationally?
Yes, Rove ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I contact customer support?
Our team is here to help! You can reach us via the 'Contact Us' page, through our live chat during business hours, or by emailing [email protected].